The Oswald’s Experience :Five Themes I am picking out as a Marketing Communications Student /Professional
Background In his quest to get his mother to make his Our Day ceremony a lively one, Oswald, a nine-year-old basic school pupil, wrote a letter to the mother, stating, in clearest vivacity what he needed the mother to get for his teacher, mates and himself, on that day. The letter, by the stroke of faith and events found itself on Twitter, went viral, prompting a deluge of responses from individuals and companies, from different industries. It has generated thousands of organic visibility and engagements for companies that otherwise, will ordinarily struggle to garner much user engagements for their social media and digital activities. Indeed, the boy’s viral letter is not only relevant for the buzz, visibility and countless user-generated conversations same generated, but most importantly, the hullabaloo that characterized the whole episode has since pitted brands/marketing and communications professionals against each other. Whereas some professionals feel some companies had no...